Hygiene Ratings UK
Current Rating 0: Urgent Improvement Necessary
Inspection Date 15 March 2024
Local Authority Business ID 259461
Business Type Restaurant/Cafe/Canteen
HonkyTonk Wine Library
1 Pinnacle Quay
Harbour Avenue
Sutton Harbour
PL4 0BJ
Map location is supplied by Plymouth City Council. Locations may be imprecise, and should not be relied on.
Right to Reply
We fully accept the outcome of this report, which has been a wake-up call-in regard keeping our standards more consistent upon when we first opened: There is no excuse to give other that we take full responsibility, we’d like to give thanks to the officers on their important guidance upon getting the work needed for a fast turnaround.
Once again, the Management and Team express deep disappointment with the outcome of the recent inspection. We acknowledge the need for several improvements, for which we take full responsibility. Our team has already implemented most of the necessary changes to restore our ratings.
To our valued customers,
Throughout nearly six years of trading, we have maintained an impeccable record regarding, safety, hygiene, and health standards. We want to assure you that Fitz & Zoe management takes full ownership of the current inspection results and is committed to restoring our services to the highest standards. The necessary work will be completed asap, and we anticipate a revaluation within the coming weeks. Thank you for your continued support and understanding.
HonkyTonk Wine Library
Regulatory Authority Plymouth City Council
Website http://www.plymouth.gov.uk
Email [email protected]
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Major improvement necessary Major and widespread non-compliance with satisfy statutory obligations. Standards generally poor. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Urgent improvement necessary Almost total non-compliance with statutory obligations. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Urgent improvement necessary Poor track record of compliance. Little or no technical knowledge. No appreciation of hazards or quality control. No food safety management procedures. Poor track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Plymouth City Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Plymouth City Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
21 November 2018