Hygiene Ratings UK
Current Rating 0: Urgent Improvement Necessary
Inspection Date 28 May 2026
Local Authority Business ID 46893
Business Type Takeaway/sandwich shop
Serafina Grill
Ground Floor
99-100 High Street
Lincoln
LN5 7QB
Map location is supplied by Lincoln City Council. Locations may be imprecise, and should not be relied on.
Right to Reply
I agree with the inspection results but have since carried out the followingimprovements:The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.The staff have been trained/re-trained/given instructions/are under revised supervisory arrangements.A new management system has been implemented.Both service fridges have been repaired and a twice daily temperature monitoring system is now in use.The Safer Food Better Business diary, cleaning schedules and opening and closing checks are being completed.Food hygiene training certificates are available for all staff, and staff have been re-instructed on the safe cooking and cooling of rice.Soap and disposable paper towels are provided.The premises, equipment, storage areas and freezers have been thoroughly cleaned and organised.Waste arrangements and gas-cylinder storage have also been corrected.The conditions found at the time of the inspection were not typical of the normal conditions maintained at the establishment and arose because at the time of the inspection, our food safety procedures, supervision and record keeping were not being followed consistently. We accept the findings and have taken corrective action.Management has reviewed the procedures and introduced regular checks. Refrigeration temperatures are now recorded twice daily, food safety and cleaning records are maintained, staff training evidence is kept at the premises, and staff have been given further instruction on food hygiene and the safe cooking and cooling of rice.Management will regularly review and sign the records to ensure these improvements are maintained.Serafina Grill
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Major improvement necessary Major and widespread non-compliance with satisfy statutory obligations. Standards generally poor. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Major improvement necessary Major and widespread non-compliance with satisfy statutory obligations. Standards generally poor. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Major improvement necessary Inadequate level of compliance. Poor appreciation of hazards and control measures. No food safety management system. Varying track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Lincoln City Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Lincoln City Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
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