Hygiene Ratings UK
Current Rating 2: Improvement Necessary
Inspection Date 23 May 2024
Local Authority Business ID BA35EB-TBQABE-BWAFJG
Business Type Restaurant/Cafe/Canteen
Kitchen
42 NEWMAN STREET
LONDON
W1T 1QJ
Map location is supplied by Westminster City Council. Locations may be imprecise, and should not be relied on.
Right to Reply
Our food hygiene inspection was not carried out correctly. The EHO who attended refused to accommodate our member of staff who is deaf, who requested the EHO wait for a colleague who could interpret for them. Many of the comments in our inspection are flagrantly false and had they waited 10 minutes or less for one of our team to be free they could have performed a proper inspection. We filed a formal complaint against the attending EHO for this act of ableism and have been seeking a response from Westminster Council - however as of 31/05/24 when our incorrect rating has been issued we have not had a response.
Our staff have hygiene certificates, we have great practices in place that have been rated 5 stars in our other establishments, and we have not had any food safety incidents in our sites in over 5 years. We believe this rating is an example of the prejudice disabled workers face in the modern workplace and we hope we can encourage the council to deliver training to their team to prevent future discrimination.We are a new business and would seek to improve in all areas. At the time of attending one of our sinks was not draining properly, however the 4 other sinks in the establishment including the ones we use to wash our equipment, and the dishwasher, were working normally. The EHO chose to ignore these sinks despite their presenceKitchen
Regulatory Authority Westminster City Council
Website http://www.westminster.gov.uk/
Email [email protected]
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Generally satisfactory Generally satisfactory compliance with statutory obligations and industry codes of recommended practice. Standards are being maintained or improved. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Improvement necessary Some major non-compliance with statutory obligations. Significant improvements required to prevent fall in standards. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Good Reasonable record of compliance. Technical advice available in-house or access to, and use of, technical advice from trade associations and/or from guides to good practice. Has satisfactory documented procedures. Able to demonstrate effective control of hazards. Has satisfactory documented food safety management system. Audit by Food Authority confirms general compliance with procedures. Good track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Westminster City Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Westminster City Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
1 January 1900