Hygiene Ratings UK
Current Rating
Inspection Date 10 April 2025
Local Authority Business ID 796153
Business Type Retailers - other
FAMILY ASIAN GROCERY SHOP RHYL
11 Bodfor Street
Rhyl
LL18 1AS
Map location is supplied by Denbighshire Council. Locations may be imprecise, and should not be relied on.
Right to Reply
We were naturally extremely disappointed with the outcome of our recent food hygiene inspection and want to apologise if any of our customers feel let down by us. We think it’s right that we provide an explanation.
We took over the shop recently and, after stocking our shelves and opening our doors, started to carry out our routine safety checks. We identified some pest activity before the inspector visited and were doing what we thought was necessary to solve the problem.
After listening carefully to the officers advice, we offered to close the business immediately to take the urgent action needed. Thankfully, our hard work was recognised by the local authority when we were given the green light to re-open a few days later.
We’ve realised the tough way that despite our best efforts, they weren’t enough. The inspection has given us a valuable opportunity to learn and make lasting improvements. In addition to our rigorous daily checks, we have appointed new pest control contractors who visit our shop regularly to make sure there is no more activity. We’ve carried out extensive works to keep our premises secure from pest entry and spotlessly clean. We’ve also asked a private food safety consultant for his expert advice and are taking on board his helpful tips.
It’s been almost 2 months since the inspection - enough time to get back on track and reflect on our performance. We’re confident now that our standards are back to where they should be so will soon be asking the officer to re-assess us and issue a new rating. We are looking forward to re-building confidence with our regular customers and hope that over time we can win the trust of new ones
FAMILY ASIAN GROCERY SHOP RHYL
Regulatory Authority Denbighshire Council
Website http://www.denbighshire.gov.uk/
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Good Good standard of compliance with statutory obligations, industry codes of practice, and minor contraventions of food hygiene regulations. Some minor non-compliance with statutory obligations and industry codes of recommended practice. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Urgent improvement necessary Almost total non-compliance with statutory obligations. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Major improvement necessary Inadequate level of compliance. Poor appreciation of hazards and control measures. No food safety management system. Varying track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Denbighshire Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Denbighshire Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
1 January 1901
