Hygiene Ratings UK
Current Rating 1: Major Improvement Necessary
Inspection Date 18 May 2026
Local Authority Business ID 101487
Business Type Takeaway/sandwich shop
Ruby's Kitchen
7-9 Clavering Road
Swalwell
NE16 3JJ
Map location is supplied by Gateshead Borough Council. Locations may be imprecise, and should not be relied on.
Right to Reply
Following our recent food hygiene inspection, we received a 1-star rating, due to historical issues.
Since the inspection, we have completed a comprehensive action plan to address all matters raised. This has included a full deep clean of the premises, repairs and replacement of equipment where required, enhanced food safety procedures, and additional staff training.
We have implemented all necessary improvements and will be applying for a re-rating inspection, where we look forward to demonstrating the high standards now in place.
We would like to thank our customers for their continued support. We remain fully committed to providing safe, high-quality food and excellent service at all times
Ruby's Kitchen
Regulatory Authority Gateshead Borough Council
Website http://www.gateshead.gov.uk
Email [email protected]
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Improvement necessary Some major non-compliance with statutory obligations. Significant improvements required to prevent fall in standards. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Improvement necessary Some major non-compliance with statutory obligations. Significant improvements required to prevent fall in standards. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Major improvement necessary Inadequate level of compliance. Poor appreciation of hazards and control measures. No food safety management system. Varying track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Gateshead Borough Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Gateshead Borough Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
1 January 1901