Hygiene Ratings UK
Current Rating 2: Improvement Necessary
Inspection Date 2 February 2026
Local Authority Business ID 26/00031/MIXED
Business Type Restaurant/Cafe/Canteen
Steam
Braintree Railway Station
Station Approach
Braintree
CM7 3QL
Map location is supplied by Braintree District Council. Locations may be imprecise, and should not be relied on.
Right to Reply
25/2/26 - I agree with the inspection results but have since carried out the following improvements
· The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.
· The establishment has been or will shortly be fully renovated.
· The staff have been trained/re-trained/given instruction/are under revised supervisory arrangements
We appreciate the council’s visit and take food safety seriously. The sole point noted was a sink, which was installed immediately after. We were informed that with that fitted we would’ve been a clear 5 rating, all our food safety and hygiene procedures were spot on. However, we were told we must pay £180 for a rescore, which we feel is unfair. Instead, we chose to donate that amount to charity. We remain committed to best practices and disagree with the £180 fee the council request for our score that we deserve.
Steam
Regulatory Authority Braintree District Council
Website http://www.braintree.gov.uk
Email [email protected]
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Very good High standard of compliance with statutory obligations and industry codes of recommended practice; conforms to accepted good practices in the trade. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Improvement necessary Some major non-compliance with statutory obligations. Significant improvements required to prevent fall in standards. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Generally satisfactory Satisfactory record of compliance. Access to and use of technical advice either in-house, from trade associations and/or from guides to good practice. Understanding of significant hazards and control measures in place. Making satisfactory progress towards a documented food safety management system/procedures commensurate with type of business. Satisfactory track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Braintree District Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Braintree District Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
1 January 1901