Right to Reply

We take food safety extremely seriously and would like to reassure our customers that the issues identified during this inspection have been fully addressed.

 

At the time of the visit, our documented food safety procedures were not being consistently followed in practice. Since then, we have taken immediate and comprehensive corrective action, including:

• Retraining all staff on food hygiene, personal hygiene, cross-contamination control, stock rotation and record keeping
• Strengthening management supervision and daily checks
• Reviewing and updating our food safety management system to ensure it is clear, practical and fully implemented
• Improving date labelling, shelf-life control, stock control and monitoring records
• Introducing stricter verification procedures to ensure standards are maintained at all times

 

We are committed to maintaining high food hygiene standards and to continuous improvement. Management now carry out regular checks to ensure our procedures are followed consistently and accurately.

Regulatory Authority Windsor and Maidenhead Council

Website http://www.rbwm.gov.uk/

Email [email protected]

Area inspected by food safety officer	Standards found
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage.	Generally satisfactory Generally satisfactory compliance with statutory obligations and industry codes of recommended practice. Standards are being maintained or improved.
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene.	Very good High standard of compliance with statutory obligations and industry codes of recommended practice; conforms to accepted good practices in the trade.
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future.	Major improvement necessary Inadequate level of compliance. Poor appreciation of hazards and control measures. No food safety management system. Varying track record.

If you would like a copy of the food safety officer's report for this business, you can request it from Windsor and Maidenhead Council. You can do that by email to the address above. Other contact information will be on the authority's website.

If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.

If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.

If any information on this page is incorrect, please contact Windsor and Maidenhead Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.

Previous Ratings

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  1 January 1901