Hygiene Ratings UK
Current Rating 2: Improvement Necessary
Inspection Date 21 March 2025
Local Authority Business ID 02/00066/FOOD
Business Type Caring Premises
Queen Victoria Hospital Foundation Trust
Queen Victoria Hospital
Holtye Road
East Grinstead
RH19 3DZ
Map location is supplied by Mid Sussex District Council. Locations may be imprecise, and should not be relied on.
Right to Reply
The management of Queen Victoria Hospital’s Catering Department would like to provide the following context and updates following the food hygiene rating of 2 received after the inspection on 21st March 2025.
Since the inspection, we've proactively progressed with several key projects, some of which were already underway prior to the visit, to further strengthen our department.
These include the complete relocation of the chemical store to a dedicated and properly ventilated area, entirely separate from all food handling areas. This planned work has now been fully implemented.
The replacement of all chopping boards with new, colour-coded sets has also been completed to further reinforce our cross-contamination prevention measures.
All new catering staff are given brand new, clean, protective clothing from day one and have received thorough food safety induction training.
Staff have received further rigorous training to ensure impeccable record keeping in future.
To ensure absolute clarity regarding storage, patient newspapers have been removed entirely from the catering department.
The broader structural improvements within the catering department that were already scheduled are now currently underway. These planned enhancements will further elevate our facilities and support the consistent maintenance of high hygiene standards.
We're confident that the proactive steps taken, many of which were already in motion, demonstrate our continuous commitment to food safety and hygiene. We trust that the public will recognise the immediate and substantial actions undertaken to reinforceQueen Victoria Hospital Foundation Trust
Regulatory Authority Mid Sussex District Council
Website http://www.midsussex.gov.uk/
| Area inspected by food safety officer | Standards found |
|---|---|
|
Hygiene Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. |
Improvement necessary Some major non-compliance with statutory obligations. Significant improvements required to prevent fall in standards. |
|
Cleanliness and Facilities Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. |
Generally satisfactory Generally satisfactory compliance with statutory obligations and industry codes of recommended practice. Standards are being maintained or improved. |
|
Management of Food Safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. |
Generally satisfactory Satisfactory record of compliance. Access to and use of technical advice either in-house, from trade associations and/or from guides to good practice. Understanding of significant hazards and control measures in place. Making satisfactory progress towards a documented food safety management system/procedures commensurate with type of business. Satisfactory track record. |
If you would like a copy of the food safety officer's report for this business, you can request it from Mid Sussex District Council. You can do that by email to the address above. Other contact information will be on the authority's website.
If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on the Food Standards Agency Business Guide.
If you are a customer and would like to report any food problems, you can do that on the Food Standards Agency Report Centre.
If any information on this page is incorrect, please contact Mid Sussex District Council. All the data on this website is taken from the official Food Hygiene Rating Service via their API. No modifications are made to the data before displaying it here.
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